Extreme Weather Guarantee
Guaranteed To Withstand A Hurricane or Tornado!
Exclusive Benefit For Our Customers Only: Because we believe the Donaire fan is the best outdoor ceiling fan on the market, we offer this Exclusive Guarantee to our customers as an added benefit. This goes above and beyond the manufacturers limited lifetime warranty (see below) and is not available from any other online dealer. This is our way of taking care of our valued customers who trust us with their purchase.
Replacement Blades & Light Cover: We guarantee your Donaire fan blades and light cover will not break due to extreme weather events such as a severe storm, high winds, hurricane or tornado. If they do break, we will replace them at no charge.
Destroyed Fan: We guarantee your Donaire fan(s) can withstand the most extreme weather events such as a sever storm, high winds, hurricane or tornado. If the event is so extreme that your fan is destroyed and your insurance company does not cover the replacement, we will cover up to 50% of the cost to replace the fan with a new one.
How To File A Claim: If you need to take advantage of this guarantee, you must report the damage within 30 days of the weather event. send an email with pictures of the damage, the date which the damage occurred and a copy of your invoice to: info@bestoudoorceilingfan.com
Limitations: This Exclusive Guarantee is valid for 3 years from the date of purchase. You can only file one claim per fan from the original purchase. You will be responsible to pay any associated shipping costs for replacements. The guarantee is void if the fan or replacement parts are no longer being manufactured or are unavailable from the manufacturer.
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MANUFACTURER'S WARRANTY
LIMITED LIFETIME WARRANTY
MATTHEWS-GERBAR, LTD. DBA MATTHEWS FAN COMPANY LIFETIME LIMITED WARRANTY.
Ceiling fans are warranted by Matthews-Gerbar, Ltd. to the original user against defects in workmanship or materials under normal use and inside or outside wet location installation for: Motors: Lifetime of original purchaser: Labor & Component parts: (lights, finish blades, etc…): 10 years year after date of purchase. Any part, which is determined by Matthews-Gerbar, Ltd. to be defective in material or workmanship and returned to an authorized service location, as Matthews-Gerbar, Ltd. designates, shipping costs prepaid, will be, as the exclusive remedy, repaired or replaced at Matthews-Gerbar Ltd.'s option providing that proof of purchase is provided. For limited warranty claim procedures, see PROMPT DISPOSITION below. This limited warranty gives purchasers specific legal rights, which may vary from state to state.
LIMITATION OF LIABILITY. To the extent allowable under law, Matthews-Gerbar, Ltd.'s liability for consequential and incidental damages is expressly disclaimed. Matthews-Gerbar, Ltd.'s liability in all events is limited to, and shall not exceed, the purchase price paid.
WARRANTY DISCLAIMER. Matthews-Gerbar, Ltd. has made a diligent effort to illustrate and describe the products in this literature accurately: however, such illustrations and descriptions are for the sole purpose of identification, and do not express or imply that the products will necessarily conform to the illustrations or descriptions. Furthermore, there is no express warranty derived from any viewed sample or model. Matthews-Gerbar, Ltd. disclaims any expressed warranty and implied warranty of merchantability and fitness for a particular use.
Except as provided below, no warranty or affirmation of fact, expressed or implied, other than as stated in "Limited Lifetime Warranty" above is made or authorized by Matthews-Gerbar, Ltd.
PRODUCT SUITABILITY. Many states and localities have codes and regulations governing sales, construction, installation and/or use of products for certain purposes, which may vary from those in neighboring areas. While Matthews-Gerbar, Ltd. attempts to assure that its products comply with such codes, it cannot guarantee compliance and cannot be responsible for how the product is installed or used. Before purchase and use of a product, please review the product application and national and local codes and regulations, and be sure that the product, installation, and use will comply with them. Matthews-Gerbar, Ltd. disclaims any expressed warranty and implied warranty of merchantability and fitness for a particular use if any modifications are made to the original manufacturer's product.
Certain aspects of disclaimers are not applicable to consumer products: e.g. (a) some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you: (b) also, some states do not allow limitations on how long an implied warranty lasts, consequently the above limitation may not apply to you.
OTHER EXCLUSIONS. This warranty does not cover defects caused by: neglect, modification, alteration, repair or service of the enclosed product by anyone other than an authorized Matthews-Gerbar, Ltd. service center; physical abuse to, or misuse of, the product or operation of it in a manner contrary to the accompanying instructions; or shipment of the product to a Matthews-Gerbar, Ltd. dealer or service center for service. This warranty also excludes all costs arising from adjustment of user controls, products purchased outside of the U.S.A., and costs for initial technical adjustments (set-up). Matthews-Gerbar assumes no liability for labor costs, installation costs or other losses. Consult the operating instructions included with the product for information regarding user controls.
PROMPT DISPOSITION. Matthews-Gerbar, Ltd. will make a good faith effort for prompt correction respect to any product, which proves to be defective within limited lifetime warranty. For any product believed to be defective within limited lifetime warranty, first call or write dealer from whom the product was purchased. Dealer will give additional directions. If unable to resolve satisfactorily, call Matthews-Gerbar, Ltd. at the phone number below, giving the dealer's name, address, date and number of dealer's invoice, and describe the nature of the defect.
DONAIRE
MATTHEWS-GERBAR, LTD.
1881 INDUSTRIAL DRIVE, LIBERTYVILLE, IL 60048
TEL: (847) 680-9043 FAX: 847-680-9043